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Terms & Conditions:

  1. For booking of the package, do complete and submit the Order Form online. Kindly note that Deposit is to be made in full 3 working days before the commencement of the service.

  2. Duration of Services:

For Prenatal Massage

    • Services will commence any time after 16 weeks of pregnancy & 2 weeks before the Estimated Delivery Date (EDD).

For Postnatal Massage

    • For Normal Delivery, services will commence any time after 3 days from the Delivery Date
      For Cesarean (C-section)/Premature Delivery, services will commence any time after 14 days from the Delivery Date.
  1. Balance payment is to be made in full on the 2nd Session of the massage via Bank Transfer or Paynow to our Company. We reserve the right to terminate the service if payment is not paid on time.
    • POSB Savings Account – 032618227
    • UOB Savings Account – 3821135719
    • PayNow/PayLah – 90629527
  1. Should the customer decide to cancel the order, there will be a $88 penalty & the remaining balance will be refundable via Internet Banking or Paynow. The deposit cannot be offset against our other services. Once the order is cancelled, it cannot be reinstated.

  2. Service activation:
    • Customer must contact us at 90264070 3 working days in advance, between 9am to 6pm.
  1. Cancellation of Massage Session:
    • Customer must contact us at 90264070 1 working day in advance BEFORE the massage session to notify to postpone or to reschedule the massage session with available slots.
  1. Service Termination:
    • Customer must contact us at 90264070 1 working day in advance between 9am to 6pm to notify the termination of service. If the client intends to terminate the services due to medical reasons with Doctor’s certification, he/she has to inform TMSG in writing. Refund of all deposit paid excluding an administrative fee of $50. If the client intends to terminate the services after the commencement of the massage sessions, all deposit paid is non-refundable & the balance paid up will be pro-rated & refunded accordingly.
  1. The order reservation will be valid for 6 months from your EDD or date of purchase, whichever is later. After which, it is deemed as void & cancelled.

  2. All rates quoted are applicable for Home or Hotel services in mainland Singapore only. Surcharge of $35 per trip applicable for services in Sentosa Island.
  1. Service Extension:
    • Extension of massage service is subject to TMSG approval. For extension, each session will be based on a pro-rated amount of the selected package excluding any promotions or discounts.
  1. No massage session will be conducted on Weekends & Public Holidays unless agreed otherwise.
  1. Waiver of Liability:
    • The Client wishes to utilize the Service & Facilities and the Client hereby absolutely & irrecoverably releases Traditional Massage Singapore Pte Ltd, its employees, representatives, agents or assignees from any claims, legal or otherwise, from accidents, injuries, outcome or losses that may occur as a result of the Client’s participation in any such treatments. The Client’s acknowledges that the Client has read the Waiver of Liability carefully & understood its meaning & the Client is voluntarily releasing the above named parties from all liabilities arising out of the Client’s utilization of any massage treatments.